Last Updated: October 28, 2026

Welcome to RefMagnet.com! These Terms of Service govern your access to and use of our website and the purchase of our products. By visiting our website, placing an order, or using our services, you agree to these terms.

Please read these terms carefully before making a purchase. If you do not agree with these terms, please do not use our website.

1. General Information

RefMagnet.com is an online store specializing in personalized photo refrigerator magnets.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to RefMagnet.com. The terms "you" and "your" refer to customers and visitors who use our website.

We reserve the right to update these terms when necessary. Changes will be posted on this page, and the revised date will be updated accordingly.

2. Our Products

We sell personalized photo refrigerator magnets made using photographs submitted by customers.

Our product details include:

• Product: Personalized Photo Ref Magnets
• Size: 2 × 3 inches per magnet
• Quantity: 3 magnets per order
• Personalization: One customer-uploaded photo per magnet

Please review the product description carefully before placing an order.

We make reasonable efforts to display our products accurately. However, the final printed colors may vary slightly from the images displayed on your screen due to differences in device displays, image quality, and printing processes.

3. Ordering and Personalization

When placing an order, you are responsible for providing accurate information, including your name, contact details, shipping address, and selected photos.

Before completing your purchase, please ensure that:

• You have uploaded the correct three photos.
• Your photos are clear and suitable for printing.
• Your shipping address and contact information are accurate.
• You have reviewed the product description and order details.

We are not responsible for printing errors resulting from incorrect photos or information submitted by the customer, provided we have fulfilled the order according to the information supplied.

If you notice a mistake after placing your order, please contact us as soon as possible. We cannot guarantee that changes can be made once production has started.

4. Customer-Uploaded Photos

By uploading photos, you confirm that you own the photos or have the necessary rights and permissions to use them for your order.

You agree not to upload images that:

• Infringe another person's copyright or intellectual property rights.
• Violate another person's privacy or publicity rights.
• Contain unlawful, abusive, or otherwise prohibited material.

You authorize us to use your uploaded photos solely as reasonably necessary to process, produce, fulfill, and provide customer support for your order.

We do not claim ownership of your photographs. We handle uploaded images in accordance with our Privacy Policy.

5. Pricing and Payment

All product prices and applicable charges will be displayed on our website or at checkout before you complete your purchase.

You agree to pay the total amount shown at checkout, including any applicable shipping fees, taxes, or other disclosed charges.

Orders are subject to payment verification and confirmation. We reserve the right to investigate or cancel orders where payment cannot be verified or where we reasonably suspect fraud, subject to applicable law.

If a payment has already been collected for an order that we cancel, we will arrange any required refund in accordance with applicable law and our refund policy.

6. Order Processing and Production

Our personalized photo magnets are made to order using the photos you submit.

Production begins after your order and payment have been confirmed and the necessary photos have been received.

Please ensure that your uploaded images are correct before completing your purchase. Contact us promptly if you need to correct any information.

Production times may vary depending on order volume, photo quality, material availability, and other circumstances.

7. Shipping and Delivery

We ship orders to the address provided during checkout.

Estimated delivery times will be communicated through our website or order confirmation where applicable. Delivery may vary depending on your location, courier availability, weather, holidays, and other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address.

If a package is delayed, lost, or marked as delivered but has not been received, please contact us so we can help investigate the issue.

Nothing in these terms excludes any delivery or consumer rights that cannot legally be excluded.

8. Cancellations, Returns, and Refunds

Because personalized photo magnets are made using customer-submitted photographs, we ask customers to review their photos and order details carefully before checkout.

If you need to cancel or modify an order, contact us as soon as possible. We will let you know whether the request can be accommodated, depending on the production stage and applicable law.

If your order arrives damaged, contains an incorrect item, or has a printing or production defect, please contact us with your order number and supporting photographs so we can assess the issue.

Refunds, replacements, and other remedies will be handled according to our Refund and Cancellation Policy and applicable consumer protection laws.

Nothing in this section limits rights or remedies that cannot legally be waived, including applicable rights concerning defective or incorrectly supplied products.

9. Acceptable Use of Our Website

You agree to use our website lawfully and responsibly.

You must not:

• Use our website for fraudulent or unlawful purposes.
• Attempt to interfere with website security or functionality.
• Submit false or misleading order information.
• Upload malicious files or attempt to disrupt our services.
• Violate the intellectual property or privacy rights of others.

We may restrict access to our website or refuse transactions where reasonably necessary to protect our business, customers, or services, subject to applicable law.

10. Intellectual Property

The content of our website, including text, logos, graphics, branding, and original website materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, or commercially exploit our website content without appropriate authorization.

Customers remain responsible for ensuring they have the necessary rights or permissions to submit photographs for printing.

11. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, file-upload applications, and shipping providers.

These services may be governed by their own terms and privacy policies. We are not responsible for independent third-party services beyond the responsibilities imposed on us by applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, RefMagnet.com will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

These terms do not affect any mandatory consumer rights or remedies available to you under applicable law.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information and uploaded photographs.

Please review our Privacy Policy before placing an order.

14. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes to our products, business operations, website features, or legal requirements.

The updated terms will be published on this page with a revised "Last Updated" date.

Your continued use of our website after changes are published is subject to applicable law and the updated terms.

15. Governing Law

These Terms of Service are subject to the laws of the Philippines, without limiting any mandatory consumer protection rights that may apply to customers in other jurisdictions.

Any disputes will be handled in accordance with applicable law and the rules of the competent courts or other appropriate dispute-resolution bodies.

16. Contact Us

If you have questions about these Terms of Service, your order, or our products, please contact us through the Contact Us page on RefMagnet.com.

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Thank you for choosing RefMagnet.com. We appreciate your trust and look forward to turning your favorite memories into personalized photo magnets!