Last Updated: October 28, 2026

At RefMagnet.com, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or contact us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history

Payment Information

Payments are processed through the payment providers available at checkout. We may receive payment confirmations and transaction details necessary to process and verify your order. We do not intend to collect or store your full payment card details directly.

Photos and Customization Information

When you order personalized photo refrigerator magnets, you may upload photographs for us to print on your products. These photos are used to fulfill your order.

Technical Information

Our website and service providers may collect technical information such as your IP address, browser type, device information, and website usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Print and prepare your personalized photo magnets.
• Arrange shipping and delivery.
• Send order confirmations, shipping updates, and other service-related messages.
• Respond to questions and provide customer support.
• Verify payments and prevent fraudulent transactions.
• Maintain, improve, and secure our website.
• Comply with applicable legal requirements.

We will use your information for marketing communications only where permitted by applicable law and, where required, with your consent.

3. How We Handle Your Uploaded Photos

We understand that your photographs may contain personal and meaningful memories.

When you upload photos for your personalized magnets:

• We use the photos to create and fulfill your order.
• We may access the photos when necessary to produce your magnets and resolve order-related issues.
• We may share the photos with service providers or production partners when necessary to complete your order.
• We do not intentionally sell your uploaded photos or use them for advertising without your permission.
• We take reasonable steps to prevent unauthorized access to your uploaded photos.

We retain uploaded photos only for as long as reasonably necessary to fulfill your order, provide customer support, maintain required business records, or meet legal obligations. Retention periods may vary depending on the circumstances and applicable requirements.

Please upload only photos you have the right or permission to use.

4. Sharing Your Information

We do not sell your personal information to third parties.

We may share information with trusted service providers when necessary to operate our business, including:

• Shopify: To operate our online store and process orders.
• Payment providers: To process and verify payments.
• Shipping and delivery providers: To deliver your orders.
• Production partners: To print and prepare your personalized photo magnets, where applicable.
• Technical service providers: To support website functionality, file uploads, security, and customer service.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, or business.

These service providers may process information according to their own privacy policies and applicable legal requirements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep items in your shopping cart.
• Remember certain preferences.
• Support checkout and website functionality.
• Understand how visitors use our website.
• Improve website performance and security.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by law, we will obtain consent before using non-essential cookies or tracking technologies.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please avoid sending sensitive personal information through unsecured communication channels.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, fraud prevention, and legal compliance.

When information is no longer needed, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements and legitimate business needs.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing activities.
• Opt out of marketing communications.
• Lodge a complaint with the relevant privacy authority.

To make a privacy-related request, please contact us using the contact information provided on our website. We may need to verify your identity before processing your request.

If you are located in the Philippines, your personal information may be protected under the Data Privacy Act of 2012 and its implementing rules, as applicable.

9. Children's Privacy

Our website is not specifically directed toward children. We do not knowingly collect children's personal information in violation of applicable law.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the situation and take appropriate action.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of websites or services that we do not operate.

We encourage you to review the privacy policies of relevant third-party providers before sharing personal information with them.

11. International Visitors

Depending on your location and the services used to operate our store, your personal information may be processed or stored in countries other than your own.

Where required, we will take appropriate steps to ensure that personal information transferred internationally receives protection in accordance with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, service providers, or legal requirements.

Any updates will be published on this page, together with the revised "Last Updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or how to exercise your privacy rights, please contact us through the Contact Us page on RefMagnet.com.

We will review your request and respond as appropriate under applicable law.

Thank you for trusting RefMagnet.com with your personal information and precious memories.